Monika Westphal

Publication Activity (10 Years)

Years Active: 2018-2023
Publications (10 Years): 4

Top Topics

Customer Support

Human Intelligence

Artificially Intelligent

Top Venues

WWW (Companion Volume)

Comput. Hum. Behav.

Publications

Patrick Hemmer, Monika Westphal, Max Schemmer, Sebastian Vetter, Michael Vössing, Gerhard Satzger
Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction. IUI (2023)
Monika Westphal, Michael Vössing, Gerhard Satzger, Galit B. Yom-Tov, Anat Rafaeli
Decision control and explanations in human-AI collaboration: Improving user perceptions and compliance. Comput. Hum. Behav. 144 (2023)
Patrick Hemmer, Monika Westphal, Max Schemmer, Sebastian Vetter, Michael Vössing, Gerhard Satzger
Human-AI Collaboration: The Effect of AI Delegation on Human Task Performance and Task Satisfaction. CoRR (2023)
Galit B. Yom-Tov, Shelly Ashtar, Daniel Altman, Michael Natapov, Neta Barkay, Monika Westphal, Anat Rafaeli
Customer Sentiment in Web-Based Service Interactions: Automated Analyses and New Insights. WWW (Companion Volume) (2018)