Michael Natapov

Publication Activity (10 Years)

Years Active: 2018-2018
Publications (10 Years): 1

Top Topics

Sentiment Classification

Service Requirements

Customer Support

Top Venues

WWW (Companion Volume)

Publications

Galit B. Yom-Tov, Shelly Ashtar, Daniel Altman, Michael Natapov, Neta Barkay, Monika Westphal, Anat Rafaeli
Customer Sentiment in Web-Based Service Interactions: Automated Analyses and New Insights. WWW (Companion Volume) (2018)