Mamoun N. Akroush

Publication Activity (10 Years)

Years Active: 2010-2021
Publications (10 Years): 9

Top Topics

Factors Affecting

Online Shopping

Service Quality

Customer Loyalty

Top Venues

Int. J. Web Based Communities

Int. J. Strateg. Decis. Sci.

Bus. Process. Manag. J.

Publications

Mamoun N. Akroush, Majdy Zuriekat, Bushra K. Mahadin, Metri F. Mdanat, Ghazi A. Samawi, Ola J. Haddad
Drivers of E-Loyalty in E-Recruitment: The Role of E-Service Quality, E-Satisfaction, and E-Trust in Jordan, an Emerging Market. J. Electron. Commer. Organ. 19 (2) (2021)
Bushra K. Mahadin, Mamoun N. Akroush, Ola J. Haddad
Factors affecting web-based customer loyalty: evidence from B2B online recruitment users' perspectives. Int. J. Web Based Communities 16 (4) (2020)
Bushra K. Mahadin, Mamoun N. Akroush, Hani Bata
The effects of tourism websites' attributes on e-satisfaction and e-loyalty: a case of American travellers' to Jordan. Int. J. Web Based Communities 16 (1) (2020)
Mamoun N. Akroush, Bushra K. Mahadin, Amjad A. Abu-ElSamen, Amer Shoter
An empirical model of mobile shopping attitudes and intentions in an emerging market. Int. J. Web Based Communities 16 (2) (2020)
Mamoun N. Akroush, Bushra K. Mahadin, Hani Bata
Linking Website Attributes of User-Generated Content to E-Behavioral Loyalty: International Tourists' Perspectives. Int. J. Strateg. Decis. Sci. 10 (4) (2019)
Abdulkareem Salameh Awwad, Mamoun N. Akroush, Majdy Zuriekat, Yassir Yahya Al Masoudi
The Impact of Social Capital, Managerial Human Capital and Managerial Knowledge Structure on Firm Performance. Int. J. Strateg. Decis. Sci. 10 (3) (2019)
Mamoun N. Akroush, Bushra K. Mahadin
An intervariable approach to customer satisfaction and loyalty in the internet service market. Internet Res. 29 (4) (2019)
Mamoun N. Akroush, Mutaz M. Al-Debei
An integrated model of factors affecting consumer attitudes towards online shopping. Bus. Process. Manag. J. 21 (6) (2015)
Mutaz M. Al-Debei, Mamoun N. Akroush, Mohamed Ibrahiem Ashouri
Consumer attitudes towards online shopping: The effects of trust, perceived benefits, and perceived web quality. Internet Res. 25 (5) (2015)
Amjad A. Abu-ElSamen, Mamoun N. Akroush, Ameen L. Al-Sayed, Hasan J. Hasan
An empirical model of customer service quality and customer loyalty in an international electronics company. Int. J. Electron. Bus. 10 (1) (2012)
Mamoun N. Akroush, Samer M. Al-Mohammad, Majdy Zuriekat, Bayan Abu-Lail
An empirical model of customer loyalty in the Jordanian Mobile Telecommunications Market. Int. J. Mob. Commun. 9 (1) (2011)
Amjad A. Abu-ElSamen, Mamoun N. Akroush
Path analysis of the consequences of customer service skills: an exploratory study in Jordan. Int. J. Serv. Stand. 7 (1) (2011)
Mamoun N. Akroush, Amjad A. Abu-ElSamen, Motteh S. Al-Shibly, Fayez M. Al-Khawaldeh
Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers. Int. J. Mob. Commun. 8 (6) (2010)