Amjad A. Abu-ElSamen

Publication Activity (10 Years)

Years Active: 2010-2020
Publications (10 Years): 1

Top Topics

Electronic Commerce

Probabilistic Model

Customer Loyalty

Service Quality

Top Venues

Int. J. Web Based Communities

Int. J. Electron. Bus.

Publications

Mamoun N. Akroush, Bushra K. Mahadin, Amjad A. Abu-ElSamen, Amer Shoter
An empirical model of mobile shopping attitudes and intentions in an emerging market. Int. J. Web Based Communities 16 (2) (2020)
Amjad A. Abu-ElSamen, Mamoun N. Akroush, Ameen L. Al-Sayed, Hasan J. Hasan
An empirical model of customer service quality and customer loyalty in an international electronics company. Int. J. Electron. Bus. 10 (1) (2012)
Amjad A. Abu-ElSamen, Mamoun N. Akroush
Path analysis of the consequences of customer service skills: an exploratory study in Jordan. Int. J. Serv. Stand. 7 (1) (2011)
Mamoun N. Akroush, Amjad A. Abu-ElSamen, Motteh S. Al-Shibly, Fayez M. Al-Khawaldeh
Conceptualisation and development of customer service skills scale: an investigation of Jordanian customers. Int. J. Mob. Commun. 8 (6) (2010)