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Factors affecting web-based customer loyalty: evidence from B2B online recruitment users' perspectives.
Bushra K. Mahadin
Mamoun N. Akroush
Ola J. Haddad
Published in:
Int. J. Web Based Communities (2020)
Keyphrases
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factors affecting
virtual communities
factors influencing
customer loyalty
collaborative filtering
key factors
real time
recommender systems
user satisfaction
perceived usefulness
end users
information technology
case study
service quality
electronic commerce
user interface
potential customers
information systems