Lloyd Montgomery

Publication Activity (10 Years)

Years Active: 2017-2024
Publications (10 Years): 37

Top Topics

Feature Engineering

Natural Language Processing

Sentiment Analysis

Customer Support

Top Venues

REFSQ Workshops

Publications

Julian Frattini, Davide Fucci, Richard Torkar, Lloyd Montgomery, Michael Unterkalmsteiner, Jannik Fischbach, Daniel Méndez
Applying Bayesian Data Analysis for Causal Inference about Requirements Quality: A Replicated Experiment. CoRR (2024)
Lloyd Montgomery, Clara Marie Lüders, Walid Maalej
Mining Issue Trackers: Concepts and Techniques. CoRR (2024)
Julian Frattini, Lloyd Montgomery, Davide Fucci, Michael Unterkalmsteiner, Daniel Méndez, Jannik Fischbach
Requirements Quality Research Artifacts: Recovery, Analysis, and Management Guideline. CoRR (2024)
Julian Frattini, Lloyd Montgomery, Davide Fucci, Michael Unterkalmsteiner, Daniel Méndez, Jannik Fischbach
Requirements quality research artifacts: Recovery, analysis, and management guideline. J. Syst. Softw. 216 (2024)
Julian Frattini, Lloyd Montgomery, Davide Fucci, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez
Let's Stop Building at the Feet of Giants: Recovering unavailable Requirements Quality Artifacts. CoRR (2023)
Lloyd Montgomery, Davide Fucci, Abir Bouraffa, Lisa Scholz, Walid Maalej
Empirical research on requirements quality: a systematic mapping study. Software Engineering (2023)
Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Daniel Méndez, Davide Fucci, Michael Unterkalmsteiner
Requirements Quality Research: a harmonized Theory, Evaluation, and Roadmap. CoRR (2023)
Julian Frattini, Lloyd Montgomery, Davide Fucci, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez
Let's Stop Building at the Feet of Giants: Recovering unavailable Requirements Quality Artifacts. REFSQ Workshops (2023)
Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Daniel Méndez, Davide Fucci, Michael Unterkalmsteiner
Requirements quality research: a harmonized theory, evaluation, and roadmap. Requir. Eng. 28 (4) (2023)
Fabiano Dalpiaz, Davide Dell'Anna, Sylwia Kopczynska, Lloyd Montgomery
Preface: 5th Workshopon Natural Language Processing for Requirements Engineering (NLP4RE). REFSQ Workshops (2022)
Tim Puhlfürß, Lloyd Montgomery, Walid Maalej
An Exploratory Study of Documentation Strategies for Product Features in Popular GitHub Projects. CoRR (2022)
Lloyd Montgomery, Clara Marie Lüders, Walid Maalej
An Alternative Issue Tracking Dataset of Public Jira Repositories. CoRR (2022)
Lloyd Montgomery, Clara Marie Lüders, Walid Maalej
An Alternative Issue Tracking Dataset of Public Jira Repositories. MSR (2022)
Lloyd Montgomery, Davide Fucci, Abir Bouraffa, Lisa Scholz, Walid Maalej
Correction to: Empirical research on requirements quality: a systematic mapping study. Requir. Eng. 27 (3) (2022)
Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci
A Live Extensible Ontology of Quality Factors for Textual Requirements. CoRR (2022)
Lloyd Montgomery, Davide Fucci, Abir Bouraffa, Lisa Scholz, Walid Maalej
Empirical research on requirements quality: a systematic mapping study. Requir. Eng. 27 (2) (2022)
Tim Puhlfürß, Lloyd Montgomery, Walid Maalej
An Exploratory Study of Documentation Strategies for Product Features in Popular GitHub Projects. ICSME (2022)
Julian Frattini, Lloyd Montgomery, Jannik Fischbach, Michael Unterkalmsteiner, Daniel Méndez, Davide Fucci
A Live Extensible Ontology of Quality Factors for Textual Requirements. RE (2022)
Lloyd Montgomery, Daniela E. Damian, Tyson Bulmer, Shaikh Quader
Customer Support Ticket Escalation Prediction using Feature Engineering. CoRR (2020)
Yen Dieu Pham, Lloyd Montgomery, Walid Maalej
Renovating Requirements Engineering: First Thoughts to Shape Requirements Engineering as a Profession. CoRR (2020)
Colin Werner, Lloyd Montgomery, Sanja Dodos, Gabriel Tapuc, Diksha Sharma, Daniela E. Damian
How angry are your customers? Sentiment analysis of support tickets that escalate. CoRR (2020)
Lloyd Montgomery, Daniela E. Damian, Tyson Bulmer, Shaikh Quader
Author Correction: Customer support ticket escalation prediction using feature engineering. Requir. Eng. 25 (3) (2020)
Tyson Bulmer, Lloyd Montgomery, Daniela E. Damian
Predicting Developers' IDE Commands with Machine Learning. CoRR (2020)
Lloyd Montgomery
Escalation Prediction using Feature Engineering: Addressing Support Ticket Escalations within IBM's Ecosystem. CoRR (2020)
Lloyd Montgomery, Emma Reading, Daniela E. Damian
ECrits - Visualizing Support Ticket Escalation Risk. CoRR (2019)
Lloyd Montgomery, Guy Evans, Francis Harrison, Daniela E. Damian
Towards a Live Anonymous Question Queue To Address Student Apprehension. CoRR (2019)
Yen Dieu Pham, Lloyd Montgomery, Walid Maalej
Renovating Requirements Engineering: First Thoughts to Shape Requirements Engineering as a Profession. RE Workshops (2019)
Christoph Stanik, Lloyd Montgomery, Daniel Martens, Davide Fucci, Walid Maalej
A Simple NLP-based Approach to Support Onboarding and Retention in Open Source Communities. SE/SWM (2019)
Lloyd Montgomery, Daniela E. Damian
What do Support Analysts Know about Their Customers? On the Study and Prediction of Support Ticket Escalations in Large Software Organizations. CoRR (2019)
Tyson Bulmer, Lloyd Montgomery, Daniela E. Damian
Predicting developers' IDE commands with machine learning. MSR (2018)
Christoph Stanik, Lloyd Montgomery, Daniel Martens, Davide Fucci, Walid Maalej
A Simple NLP-Based Approach to Support Onboarding and Retention in Open Source Communities. ICSME (2018)
Davide Fucci, Christoph Stanik, Lloyd Montgomery, Zijad Kurtanovic, Timo Johann, Walid Maalej
Research on NLP for RE at the University of Hamburg: A Report. REFSQ Workshops (2018)
Colin Werner, Gabriel Tapuc, Lloyd Montgomery, Diksha Sharma, Sanja Dodos, Daniela E. Damian
How Angry are Your Customers? Sentiment Analysis of Support Tickets that Escalate. AffectRE@RE (2018)
Christoph Stanik, Lloyd Montgomery, Daniel Martens, Davide Fucci, Walid Maalej
A Simple NLP-based Approach to Support Onboarding and Retention in Open-Source Communities. CoRR (2018)
Lloyd Montgomery, Daniela E. Damian, Tyson Bulmer, Shaikh Quader
Customer support ticket escalation prediction using feature engineering. Requir. Eng. 23 (3) (2018)
Lloyd Montgomery, Emma Reading, Daniela E. Damian
ECrits - Visualizing Support Ticket Escalation Risk. RE (2017)
Lloyd Montgomery, Daniela E. Damian
What do Support Analysts Know About Their Customers? On the Study and Prediction of Support Ticket Escalations in Large Software Organizations. RE (2017)