Han Zhang

Publication Activity (10 Years)

Years Active: 2000-2024
Publications (10 Years): 16

Top Topics

Top Venues

Inf. Syst. Res.

J. Assoc. Inf. Syst.

Publications

Elizabeth Han, Dezhi Yin, Han Zhang
When and How to Implement Choices on Customer Service Chatbots. HICSS (2024)
Elizabeth Han, Dezhi Yin, Han Zhang
Bots with Feelings: Should AI Agents Express Positive Emotion in Customer Service? Inf. Syst. Res. 34 (3) (2023)
Zhanfei Lei, Dezhi Yin, Han Zhang
Positive or Negative Reviews? Consumers' Selective Exposure in Seeking and Evaluating Online Reviews. J. Assoc. Inf. Syst. 24 (4) (2023)
Liuyi He, Jifeng Luo, Yisong Tang, Zhiyan Wu, Han Zhang
Motivating User-Generated Content: The Unintended Consequences of Incentive Thresholds. MIS Q. 47 (3) (2022)
Elizabeth Han, Dezhi Yin, Han Zhang
Implementing Choices in Chatbot-initiated Service Interactions: Helpful or Harmful? ICIS (2022)
Elizabeth Han, Dezhi Yin, Han Zhang
Interruptions during a service encounter: Dealing with imperfect chatbots. ICIS (2021)
Dezhi Yin, Samuel D. Bond, Han Zhang
Anger in Consumer Reviews: Unhelpful but Persuasive? MIS Q. 45 (3) (2021)
Zhanfei Lei, Dezhi Yin, Han Zhang
Focus Within or On Others: The Impact of Reviewers' Attentional Focus on Review Helpfulness. Inf. Syst. Res. 32 (3) (2021)
Wooje Cho, Ming Fan, Byungjoon Yoo, Han Zhang
Special issue on digital transformation: challenges and opportunities. Inf. Syst. E Bus. Manag. 19 (2) (2021)
Chih-Hung Peng, Dezhi Yin, Han Zhang
More than Words in Medical Question-and-Answer Sites: A Content-Context Congruence Perspective. Inf. Syst. Res. 31 (3) (2020)
Zhanfei Lei, Dezhi Yin, Han Zhang
I or You: Whom Should Online Reviewers Direct Their Attention To, and When? ICIS (2018)
Jifeng Luo, Han Zhang, Haizheng Li
Pricing strategies in online book industry: a comparative study. Inf. Syst. E Bus. Manag. 16 (4) (2018)
Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang
Impact of Perspective Taking on Reviewer Behavior: A Multi-Method Exploration. ICIS (2017)
Zhijun Yan, Tianmei Wang, Yi Chen, Han Zhang
Knowledge sharing in online health communities: A social exchange theory perspective. Inf. Manag. 53 (5) (2016)
Dezhi Yin, Sabyasachi Mitra, Han Zhang
Research Note - When Do Consumers Value Positive vs. Negative Reviews? An Empirical Investigation of Confirmation Bias in Online Word of Mouth. Inf. Syst. Res. 27 (1) (2016)
Jifeng Luo, Ming Fan, Han Zhang
Information Technology, Cross-Channel Capabilities, and Managerial Actions: Evidence from the Apparel Industry. J. Assoc. Inf. Syst. 17 (5) (2016)
Chih-Hung Peng, Dezhi Yin, Chih-Ping Wei, Han Zhang
How and When Review Length and Emotional Intensity Influence Review Helpfulness: Empirical Evidence from Epinions.com. ICIS (2014)
Dezhi Yin, Samuel D. Bond, Han Zhang
Anxious or Angry? Effects of Discrete Emotions on the Perceived Helpfulness of Online Reviews. MIS Q. 38 (2) (2014)
Yi-Cheng Ku, Rui Chen, Han Zhang
Why do users continue using social networking sites? An exploratory study of members in the United States and Taiwan. Inf. Manag. 50 (7) (2013)
Dezhi Yin, Sabyasachi Mitra, Han Zhang
Mechanisms of Negativity Bias: An Empirical Exploration of App Reviews In Apple's App Store. ICIS (2012)
Jifeng Luo, Sulin Ba, Han Zhang
The Effectiveness of Online Shopping Characteristics and Well-Designed Websites on Satisfaction. MIS Q. 36 (4) (2012)
Jifeng Luo, Ming Fan, Han Zhang
Information technology and organizational capabilities: A longitudinal study of the apparel industry. Decis. Support Syst. 53 (1) (2012)
Dezhi Yin, Samuel D. Bond, Han Zhang
Dreading and Ranting: The Distinct Effects of Anxiety and Anger in Online Seller Reviews. ICIS (2011)
Dezhi Yin, Samuel D. Bond, Han Zhang
Are Bad Reviews Always Stronger than Good? Asymmetric Negativity Bias in the Formation of Online Consumer Trust. ICIS (2010)
Xiaorui Hu, Guohua Wu, Yuhong Wu, Han Zhang
The effects of Web assurance seals on consumers' initial trust in an online vendor: A functional perspective. Decis. Support Syst. 48 (2) (2010)
Xiaorui Hu, Guohua Wu, Yuhong Wu, Han Zhang
Erratum to "The effects of third-party web assurance seals on consumers' initial trust in online vendors: A functional perspective" [Decision Support Systems Volume (48/2) 407-418]. Decis. Support Syst. 49 (2) (2010)
Jian Yang, Xiaorui Hu, Han Zhang
Effects of a reputation feedback system on an online consumer-to-consumer auction market. Decis. Support Syst. 44 (1) (2007)
Han Zhang, Zhangxi Lin, Xiaorui Hu
The Effectiveness of the Escrow Model: An Experimental Framework for Dynamic Online Environments. J. Organ. Comput. Electron. Commer. 17 (2) (2007)
Sulin Ba, Jan Stallaert, Andrew B. Whinston, Han Zhang
Choice of Transaction Channels: The Effects of Product Characteristics on Market Evolution. J. Manag. Inf. Syst. 21 (4) (2005)
Xianjun Geng, Andrew B. Whinston, Han Zhang
Health of Electronic Communities: An Evolutionary Game Approach. J. Manag. Inf. Syst. 21 (3) (2004)
Xiaorui Hu, Zhangxi Lin, Andrew B. Whinston, Han Zhang
Hope or Hype: On the Viability of Escrow Services as Trusted Third Parties in Online Auction Environments. Inf. Syst. Res. 15 (3) (2004)
Sulin Ba, Andrew B. Whinston, Han Zhang
Building trust in online auction markets through an economic incentive mechanism. Decis. Support Syst. 35 (3) (2003)
Sulin Ba, Andrew B. Whinston, Han Zhang
Small Digital Business in Electronic Markets: A Blueprint for Survival. Electron. Mark. 11 (1) (2001)
Xiaorui Hu, Zhangxi Lin, Andrew B. Whinston, Han Zhang
Perceived Risk and Escrow Adoption: An Economic Analysis in Online Consumer-to-Consumer Auction Markets. ICIS (2001)
Sulin Ba, Andrew B. Whinston, Han Zhang
The Dynamics of the Electronic Market: An Evolutionary Game Approach. Inf. Syst. Frontiers 2 (1) (2000)