Christine Liebrecht

Publication Activity (10 Years)

Years Active: 2013-2023
Publications (10 Years): 9

Top Topics

Systematic Review

Presidential Election

Human Human Interaction

Customer Service

Top Venues

Inf. Process. Manag.

Frontiers Artif. Intell.

Publications

Anouck Braggaar, Jasmin Verhagen, Gabriëlla Martijn, Christine Liebrecht
Conversational Repair Strategies to Cope with Errors and Breakdowns in Customer Service Chatbot Conversations. CONVERSATIONS (2023)
Anouck Braggaar, Christine Liebrecht, Emiel van Miltenburg, Emiel J. Krahmer
Evaluating Task-oriented Dialogue Systems: A Systematic Review of Measures, Constructs and their Operationalisations. CoRR (2023)
Charlotte van Hooijdonk, Gabriëlla Martijn, Christine Liebrecht
A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots. CONVERSATIONS (2022)
Naomi Kamoen, Christine Liebrecht
I Need a CAVAA: How Conversational Agent Voting Advice Applications (CAVAAs) Affect Users' Political Knowledge and Tool Experience. Frontiers Artif. Intell. 5 (2022)
Christine Liebrecht, Naomi Kamoen, Celine Aerts
Voice Your Opinion! Young Voters' Usage and Perceptions of a Text-Based, Voice-Based and Text-Voice Combined Conversational Agent Voting Advice Application (CAVAA). CONVERSATIONS (2022)
Naomi Kamoen, Tessa McCartan, Christine Liebrecht
Conversational Agent Voting Advice Applications: A Comparison Between a Structured, Semi-structured, and Non-structured Chatbot Design for Communicating with Voters About Political Issues. CONVERSATIONS (2021)
Christine Liebrecht, Lena Sander, Charlotte van Hooijdonk
Too Informal? How a Chatbot's Communication Style Affects Brand Attitude and Quality of Interaction. CONVERSATIONS (2020)
Christine Liebrecht, Charlotte van Hooijdonk
Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice. CONVERSATIONS (2019)
Florian Kunneman, Christine Liebrecht, Margot van Mulken, Antal van den Bosch
Signaling sarcasm: From hyperbole to hashtag. Inf. Process. Manag. 51 (4) (2015)
Christine Liebrecht, Florian Kunneman, Antal van den Bosch
The perfect solution for detecting sarcasm in tweets #not. WASSA@NAACL-HLT (2013)