Charlotte van Hooijdonk

Publication Activity (10 Years)

Years Active: 2007-2022
Publications (10 Years): 4

Top Topics

Instructor Immediacy

Social Presence

Tourism Industry

Synchronous Communication

Top Venues

UMAP (Adjunct Publication)

Publications

Charlotte van Hooijdonk, Gabriëlla Martijn, Christine Liebrecht
A Framework and Content Analysis of Social Cues in the Introductions of Customer Service Chatbots. CONVERSATIONS (2022)
Charlotte van Hooijdonk
Chatbots in the tourism industry: the effects of communication style and brand familiarity on social presence and brand attitude. UMAP (Adjunct Publication) (2021)
Christine Liebrecht, Lena Sander, Charlotte van Hooijdonk
Too Informal? How a Chatbot's Communication Style Affects Brand Attitude and Quality of Interaction. CONVERSATIONS (2020)
Christine Liebrecht, Charlotte van Hooijdonk
Creating Humanlike Chatbots: What Chatbot Developers Could Learn from Webcare Employees in Adopting a Conversational Human Voice. CONVERSATIONS (2019)
Charlotte van Hooijdonk, Edwin Commandeur, Reinier Cozijn, Emiel Krahmer, Erwin Marsi
Using eye movements for online evaluation of speech synthesis. INTERSPEECH (2007)
Charlotte van Hooijdonk, Edwin Commandeur, Reinier Cozijn, Emiel Krahmer, Erwin Marsi
The online evaluation of speech synthesis using eye movements. SSW (2007)