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Evaluating Task-oriented Dialogue Systems: A Systematic Review of Measures, Constructs and their Operationalisations.
Anouck Braggaar
Christine Liebrecht
Emiel van Miltenburg
Emiel J. Krahmer
Published in:
CoRR (2023)
Keyphrases
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dialogue system
systematic review
dialogue management
human computer
tutorial dialogue
natural language
spoken dialogue systems
natural language generation
empirical studies
mixed initiative
human users
language understanding
user model
dialogue manager
artificial intelligence
cooperative