Chanaka Jayawardhena

Publication Activity (10 Years)

Years Active: 2000-2020
Publications (10 Years): 2

Top Topics

Service Delivery

Customer Relationship Management

Marketing Strategies

Internet Shopping

Top Venues

Bus. Process. Manag. J.

Ind. Manag. Data Syst.

Publications

Hongfei Liu, Chanaka Jayawardhena, Victoria-Sophie Osburg, Mujahid Mohiuddin Babu
Do online reviews still matter post-purchase? Internet Res. 30 (1) (2020)
Zyad M. Alzaydi, Ali Al-Hajla, Bang Nguyen, Chanaka Jayawardhena
A review of service quality and service delivery: Towards a customer co-production and customer-integration approach. Bus. Process. Manag. J. 24 (1) (2018)
Heikki Karjaluoto, Aarne Töllinen, Janne Pirttiniemi, Chanaka Jayawardhena
Intention to use mobile customer relationship management systems. Ind. Manag. Data Syst. 114 (6) (2014)
Mumin Abubakre, Crispin R. Coombs, Chanaka Jayawardhena
The diffusion of management information systems in organizations - an organizational sub- culture perspective. ECIS (2011)
Heikki Karjaluoto, Heikki Lehto, Matti Leppäniemi, Chanaka Jayawardhena
Exploring Gender Influence on Customer's Intention to Engage Permission-based Mobile Marketing. Electron. Mark. 18 (3) (2008)
Teemu Kautonen, Heikki Karjaluoto, Chanaka Jayawardhena, Andreas Kuckertz
Permission-based mobile marketing and sources of trust in selected European markets. J. Syst. Inf. Technol. 9 (2) (2007)
Chanaka Jayawardhena
Personal values' influence on e-shopping attitude and behaviour. Internet Res. 14 (2) (2004)
Chanaka Jayawardhena, Paul Foley
Changes in the banking sector - the case of Internet banking in the UK. Internet Res. 10 (1) (2000)