Ryan W. Buell

Publication Activity (10 Years)

Years Active: 2011-2024
Publications (10 Years): 9

Top Topics

Finite Capacity

Information Asymmetry

Top Venues

Manuf. Serv. Oper. Manag.

Publications

Ryan W. Buell, Kamalini Ramdas, Nazli Sönmez, Kavitha Srinivasan, Rengaraj Venkatesh
Shared Service Delivery Can Increase Client Engagement: A Study of Shared Medical Appointments. Manuf. Serv. Oper. Manag. 26 (1) (2024)
Ryan W. Buell, Basak Kalkanci
How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice. Manag. Sci. 67 (2) (2021)
Ryan W. Buell, Dennis Campbell, Frances X. Frei
The Customer May Not Always Be Right: Customer Compatibility and Service Performance. Manag. Sci. 67 (3) (2021)
Ryan W. Buell, Ethan Porter, Michael I. Norton
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government. Manuf. Serv. Oper. Manag. 23 (4) (2021)
Ryan W. Buell
Last-Place Aversion in Queues. Manag. Sci. 67 (3) (2021)
Bhavya Mohan, Ryan W. Buell, Leslie K. John
Lifting the Veil: The Benefits of Cost Transparency. Mark. Sci. 39 (6) (2020)
Ryan W. Buell, Tami Kim, Chia-Jung Tsay
Creating Reciprocal Value Through Operational Transparency. Manag. Sci. 63 (6) (2017)
William Schmidt, Ryan W. Buell
Experimental Evidence of Pooling Outcomes Under Information Asymmetry. Manag. Sci. 63 (5) (2017)
Ryan W. Buell, Dennis Campbell, Frances X. Frei
How Do Customers Respond to Increased Service Quality Competition? Manuf. Serv. Oper. Manag. 18 (4) (2016)
Ryan W. Buell, Michael I. Norton
The Labor Illusion: How Operational Transparency Increases Perceived Value. Manag. Sci. 57 (9) (2011)