Roland Graef

Publication Activity (10 Years)

Years Active: 2018-2023
Publications (10 Years): 5

Top Topics

Customer Service

Text Classification

Character Recognition

Top Venues

Electron. Mark.

Wirtschaftsinformatik

J. Decis. Syst.

Publications

Roland Graef, Mathias Klier, Andreas Alexander Obermeier, Jan-Felix Zolitschka
What to buy, Pepper? - Bridging the Physical and the Digital World with Recommendations from Humanoid Robots. J. Decis. Syst. 32 (2) (2023)
Roland Graef, Mathias Klier, Kilian Kluge, Jan-Felix Zolitschka
Human-machine collaboration in online customer service - a long-term feedback-based approach. Electron. Mark. 31 (2) (2021)
Roland Graef
Leveraging Text Classification by Co-training with Bidirectional Language Models - A Novel Hybrid Approach and its Application for a German Bank. Wirtschaftsinformatik (2021)
Roland Graef, Mazen M. N. Morsy
A Novel Hybrid Optical Character Recognition Approach for Digitizing Text in Forms. DESRIST (2019)
Patrick Bedué, Roland Graef, Mathias Klier, Jan-Felix Zolitschka
A Novel Hybrid Knowledge Retrieval Approach for Online Customer Service Platforms. ECIS (2018)