Jan-Felix Zolitschka

Publication Activity (10 Years)

Years Active: 2016-2023
Publications (10 Years): 6

Top Topics

Knowledge Retrieval

Customer Service

Fully Autonomous

Top Venues

Comput. Networks

Electron. Mark.

Publications

Roland Graef, Mathias Klier, Andreas Alexander Obermeier, Jan-Felix Zolitschka
What to buy, Pepper? - Bridging the Physical and the Digital World with Recommendations from Humanoid Robots. J. Decis. Syst. 32 (2) (2023)
Roland Graef, Mathias Klier, Kilian Kluge, Jan-Felix Zolitschka
Human-machine collaboration in online customer service - a long-term feedback-based approach. Electron. Mark. 31 (2) (2021)
Jan-Felix Zolitschka
A Novel Multi-agent-based Chatbot Approach to Orchestrate Conversational Assistants. BIS (2020)
Patrick Bedué, Roland Graef, Mathias Klier, Jan-Felix Zolitschka
A Novel Hybrid Knowledge Retrieval Approach for Online Customer Service Platforms. ECIS (2018)
Alexandra Cetto, Mathias Klier, Alexander Richter, Jan-Felix Zolitschka
"Thanks for sharing" - Identifying users' roles based on knowledge contribution in Enterprise Social Networks. Comput. Networks 135 (2018)
Fabian Lorig, Lukas Reuter, Jan-Felix Zolitschka, Ingo J. Timm, Christoph Emmerling, Thomas Udelhoven
An Agent-based Approach for Simulating Transformation Processes of Socio-ecological Systems as Serious Game. IxD&A 31 (2016)