Kilian Kluge

Publication Activity (10 Years)

Years Active: 2020-2023
Publications (10 Years): 6

Top Topics

Structured Data

Customer Service

Top Venues

Electron. Mark.

Wirtschaftsinformatik

Publications

Maximilian Förster, Philipp Hühn, Mathias Klier, Kilian Kluge
User-centric explainable AI: design and evaluation of an approach to generate coherent counterfactual explanations for structured data. J. Decis. Syst. 32 (4) (2023)
Roland Graef, Mathias Klier, Kilian Kluge, Jan-Felix Zolitschka
Human-machine collaboration in online customer service - a long-term feedback-based approach. Electron. Mark. 31 (2) (2021)
Maximilian Förster, Philipp Hühn, Mathias Klier, Kilian Kluge
Capturing Users' Reality: A Novel Approach to Generate Coherent Counterfactual Explanations. HICSS (2021)
Kilian Kluge, Regina Eckhardt
Explaining the Suspicion: Design of an XAI-based User-Focused Anti-Phishing Measure. Wirtschaftsinformatik (2021)
Maximilian Förster, Mathias Klier, Kilian Kluge, Irina Sigler
Fostering Human Agency: A Process for the Design of User-Centric XAI Systems. ICIS (2020)
Maximilian Förster, Mathias Klier, Kilian Kluge, Irina Sigler
Evaluating Explainable Artifical Intelligence - What Users Really Appreciate. ECIS (2020)