Margot J. van der Goot

Publication Activity (10 Years)

Years Active: 2019-2024
Publications (10 Years): 5

Top Topics

Linguistic Patterns

Customer Service

Top Venues

Publications

Divyaa Balaji, Gert-Jan de Bruijn, Tibor Bosse, Carolin Ischen, Margot J. van der Goot, Reinout W. Wiers
Designing a Couples-Based Conversational Agent to Promote Safe Sex in New, Young Couples: A User-Centred Design Approach. CUI (2024)
Tanja Henkel, Annemiek J. Linn, Margot J. van der Goot
Understanding the Intention to Use Mental Health Chatbots Among LGBTQIA+ Individuals: Testing and Extending the UTAUT. CONVERSATIONS (2022)
Lennert Jansen, Arabella Sinclair, Margot J. van der Goot, Raquel Fernández, Sandro Pezzelle
Detecting Age-Related Linguistic Patterns in Dialogue: Toward Adaptive Conversational Systems. CLiC-it (2021)
Margot J. van der Goot, Laura Hafkamp, Zoë Dankfort
Customer Service Chatbots: A Qualitative Interview Study into the Communication Journey of Customers. CONVERSATIONS (2020)
Margot J. van der Goot, Tyler Pilgrim
Exploring Age Differences in Motivations for and Acceptance of Chatbot Communication in a Customer Service Context. CONVERSATIONS (2019)