Kristina Heinonen

Publication Activity (10 Years)

Years Active: 2006-2020
Publications (10 Years): 1

Top Topics

Cross Disciplinary

Information Management

Homeland Security

Top Venues

Publications

Ana Kustrak Korper, Maren Purrmann, Kristina Heinonen, Werner Kunz
Towards a Better Understanding of Smart Services - A Cross-Disciplinary Investigation. IESS (2020)
Kristina Heinonen
The influence of customer activity on e-service value-in-use. Int. J. Electron. Bus. 7 (2) (2009)
Kristina Heinonen
The Role of Digital Service Encounters on Customers' Perceptions of Companies. J. Electron. Commer. Organ. 6 (2) (2008)
Kristina Heinonen, Tore Strandvik
Consumer responsiveness to mobile marketing. Int. J. Mob. Commun. 5 (6) (2007)
Kristina Heinonen, Tore Strandvik
How do consumers react to mobile marketing? ICMB (2006)