Jasper Feine

Publication Activity (10 Years)

Years Active: 2019-2022
Publications (10 Years): 12

Top Topics

Conversational Agents

Customer Service

Sentiment Analysis

Top Venues

Proc. ACM Hum. Comput. Interact.

Publications

Jasper Feine, Stefan Morana, Alexander Maedche
Intrance: Designing an Interactive Enhancement System for the Development of QA Chatbots. Proc. ACM Hum. Comput. Interact. 6 (CSCW2) (2022)
Jasper Feine, Stefan Morana, Alexander Maedche
Intrance: Designing an Interactive Enhancement System for the Development of QA Chatbots. Proc. ACM Hum. Comput. Interact. 6 (CSCW2) (2022)
Jasper Feine, Martin Adam, Ivo Benke, Alexander Maedche, Alexander Benlian
Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study. DESRIST (2020)
Ivo Benke, Jasper Feine, John R. Venable, Alexander Maedche
On Implementing Ethical Principles in Design Science Research. AIS Trans. Hum. Comput. Interact. 12 (4) (2020)
Jasper Feine, Stefan Morana, Alexander Maedche
A chatbot response generation system. Mensch & Computer (2020)
Jasper Feine, Stefan Morana, Alexander Maedche
Designing Interactive Chatbot Development Systems. ICIS (2020)
Alexander Maedche, Shirley Gregor, Stefan Morana, Jasper Feine
Conceptualization of the Problem Space in Design Science Research. DESRIST (2019)
Jasper Feine, Stefan Morana, Alexander Maedche
Designing a Chatbot Social Cue Configuration System. ICIS (2019)
Jasper Feine, Stefan Morana, Alexander Maedche
Leveraging Machine-Executable Descriptive Knowledge in Design Science Research - The Case of Designing Socially-Adaptive Chatbots. DESRIST (2019)
Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche
A Taxonomy of Social Cues for Conversational Agents. Int. J. Hum. Comput. Stud. 132 (2019)
Jasper Feine, Stefan Morana, Ulrich Gnewuch
Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis. Wirtschaftsinformatik (2019)
Jasper Feine, Ulrich Gnewuch, Stefan Morana, Alexander Maedche
Gender Bias in Chatbot Design. CONVERSATIONS (2019)