Jaideep Godara

Publication Activity (10 Years)

Years Active: 2007-2013
Publications (10 Years): 0

Top Topics

Customer Service

Top Venues

Publications

Prerna Makanawala, Jaideep Godara, Eliad Goldwasser, Hang Le
Applying Gamification in Customer Service Application to Improve Agents' Efficiency and Satisfaction. HCI (10) (2013)
Jaideep Godara, Philip L. Isenhour, Andrea L. Kavanaugh
The Efficacy of Knowledge Sharing in Centralized and Self-Organizing Online Communities: Weblog Networks vs. Discussion Forums. HICSS (2009)
Manuel A. Pérez-Quiñones, Andrea L. Kavanaugh, Uma Murthy, Philip L. Isenhour, Jaideep Godara, Spencer J. Lee, Alain Fabian
VizBlog: a discovery tool for the blogosphere. DG.O (2007)