Prerna Makanawala

Publication Activity (10 Years)

Years Active: 2013-2013
Publications (10 Years): 0

Top Topics

Customer Service

Top Venues

Publications

Prerna Makanawala, Jaideep Godara, Eliad Goldwasser, Hang Le
Applying Gamification in Customer Service Application to Improve Agents' Efficiency and Satisfaction. HCI (10) (2013)