Gregor Zellner

Publication Activity (10 Years)

Years Active: 2006-2022
Publications (10 Years): 2

Top Topics

Business Process

Fleet Management

Design Patterns

Top Venues

HMD Prax. Wirtsch.

Bus. Process. Manag. J.

Int. J. Serv. Sci. Manag. Eng. Technol.

Publications

Florian Johannsen, Gregor Zellner, Philipp Griesberger
Creating a Functional Interdependency Map for Supporting the "Act of Improvement" in Business Process Improvement Projects. Int. J. Serv. Sci. Manag. Eng. Technol. 13 (2) (2022)
Stefan Weinfurtner, Gregor Zellner, Stefan Münch
Auswirkungen der Digitalisierung im Handel am Beispiel des Retourenprozesses. HMD Prax. Wirtsch. 53 (1) (2016)
Florian Johannsen, Gregor Zellner
Introducing a Professional Complaint Management: The Case of a Fleet Management Company. ECIS (2015)
Gregor Zellner
Towards a framework for identifying business process redesign patterns. Bus. Process. Manag. J. 19 (4) (2013)
Gregor Zellner
A structured evaluation of business process improvement approaches. Bus. Process. Manag. J. 17 (2) (2011)
Florian Johannsen, Susanne Leist, Gregor Zellner
Six sigma as a business process management method in services: analysis of the key application problems. Inf. Syst. E Bus. Manag. 9 (3) (2011)
Philipp Griesberger, Susanne Leist, Gregor Zellner
Analysis of techniques for business process improvement. ECIS (2011)
Bernd Heinrich, Gregor Zellner, Susanne Leist
Service integrators in business networks - the importance of relationship values. Electron. Mark. 21 (4) (2011)
Susanne Leist, Matthias Goeken, Gregor Zellner
Vorwort. MKWI (2010)
Gregor Zellner, Susanne Leist, Florian Johannsen
Selecting Critical Processes for a Six Sigma Project: Experiences from an Automotive Bank. ECIS (2010)
Bernd Heinrich, Matthias Henneberger, Susanne Leist, Gregor Zellner
The process map as an instrument to standardize processes: design and application at a financial service provider. Inf. Syst. E Bus. Manag. 7 (1) (2009)
Bernd Heinrich, Gregor Zellner, Susanne Leist
CRM Actions and Processes - Goal-oriented Design based on Relationship Values. Wirtschaftsinformatik (2) (2009)
Susanne Leist, Gregor Zellner
Situational Architecture Engineering (SAE) - Improving Strategic Change Through Architecture Methods. ICIS (2008)
Gregor Zellner
Gestaltung hybrider Wertschöpfung mittels Architekturen - Analyse am Beispiel des Business Engineering. Wirtschaftsinf. 50 (3) (2008)
Gregor Zellner
Identifizierung und Gestaltung neuer CRM-Prozesse. HMD Prax. Wirtsch. 259 (2008)
Florian Johannsen, Susanne Leist, Gregor Zellner
Information losses within the collaborative integration of different process models - BPML as an XML-based interchange format for BPMN business process models. HICSS (2007)
Susanne Leist, Gregor Zellner
Evaluation of current architecture frameworks. SAC (2006)