Creating a Functional Interdependency Map for Supporting the "Act of Improvement" in Business Process Improvement Projects.
Florian JohannsenGregor ZellnerPhilipp GriesbergerPublished in: Int. J. Serv. Sci. Manag. Eng. Technol. (2022)
Keyphrases
- process improvement
- software process improvement
- business process
- software process
- business processes
- software development
- knowledge management
- cost estimation
- root cause
- product development
- software projects
- information systems
- business process management
- case study
- process model
- software engineering
- business rules
- business applications
- e government
- capability maturity model
- real world
- quality assurance
- artificial intelligence