Can a Robot Handle Customers with Unreasonable Complaints?
Daichi MorimotoJani EvenTakayuki KandaPublished in: HRI (2020)
Keyphrases
- mobile robot
- human robot interaction
- vision system
- customer satisfaction
- path planning
- robot navigation
- autonomous robots
- customer service
- goal directed
- humanoid robot
- service providers
- multi robot
- robot soccer
- call center
- obstacle avoidance
- customer behavior
- human robot
- home environment
- robot arm
- visual servoing
- real time
- robotic systems
- mobile robotics
- marketing strategies
- robot manipulators
- position and orientation
- search and rescue
- end users
- legged robots
- simulated robot
- hand eye