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YongKi Yoon
Publication Activity (10 Years)
Years Active: 2004-2008
Publications (10 Years): 0
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Publications
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YongKi Yoon
,
Kun Shin Im
Evaluating IT outsourcing customer satisfaction and its impact on firm performance in Korea.
Int. J. Technol. Manag.
43 (1/2/3) (2008)
YongKi Yoon
,
Kun Shin Im
An Evaluation System for IT Outsourcing Customer Satisfaction Using the Analytic Hierarchy Process.
J. Glob. Inf. Manag.
13 (4) (2005)
Choon Seong Leem
,
YongKi Yoon
A maturity model and an evaluation system of software customer satisfaction: the case of software companies in Korea.
Ind. Manag. Data Syst.
104 (4) (2004)