Vitor Gomes Menezes

Publication Activity (10 Years)

Years Active: 2019-2022
Publications (10 Years): 4

Top Topics

Public Services

Quality Management

Critical Factors

Literature Review

Top Venues

Publications

Vitor Gomes Menezes, Glauco Vitor Pedrosa, Marcos P. P. da Silva, Rejane M. da C. Figueiredo
Evaluation of Public Services Considering the Expectations of Users - A Systematic Literature Review. Inf. 13 (4) (2022)
Glauco Vitor Pedrosa, Vitor Gomes Menezes, Rejane Figueiredo
A Quality Management-Based Approach to Evaluate Public Services: A Case Study in Brazil. HICSS (2020)
Glauco Vitor Pedrosa, Ricardo Ajax Dias Kosloski, Vitor Gomes Menezes, Gabriela Yukari Iwama, Wander C. M. Pereira da Silva, Rejane M. da C. Figueiredo
A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services. Inf. 11 (10) (2020)
Vanessa De Andrade Soares, Gabriela Yukari Iwama, Vitor Gomes Menezes, Marília Miranda Forte Gomes, Glauco Vitor Pedrosa, Wander C. M. Pereira da Silva, Rejane Maria da Costa Figueiredo
Evaluating Government Services Based on User Perspective. DG.O (2019)