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A Systematic Review of Indicators for Evaluating the Effectiveness of Digital Public Services.

Glauco Vitor PedrosaRicardo Ajax Dias KosloskiVitor Gomes MenezesGabriela Yukari IwamaWander C. M. Pereira da SilvaRejane M. da C. Figueiredo
Published in: Inf. (2020)
Keyphrases
  • systematic review
  • public services
  • e government
  • knowledge base
  • website
  • computational intelligence
  • fine grained
  • public sector