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Swagato Chatterjee
ORCID
Publication Activity (10 Years)
Years Active: 2016-2023
Publications (10 Years): 6
Top Topics
User Generated Content
Convolutional Network
Customer Satisfaction
Handwritten Characters
Top Venues
Decis. Support Syst.
CoRR
J. Enterp. Inf. Manag.
IHCI
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Publications
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Swagato Chatterjee
,
Arpita Ghatak
,
Ratnadeep Nikte
,
Shivam Gupta
,
Ajay Kumar
Measuring SERVQUAL dimensions and their importance for customer-satisfaction using online reviews: a text mining approach.
J. Enterp. Inf. Manag.
36 (1) (2023)
Swagato Chatterjee
,
Meghraj Panmand
Explaining and predicting click-baitiness and click-bait virality.
Ind. Manag. Data Syst.
122 (11) (2022)
Swagato Chatterjee
,
Rwik Kumar Dutta
,
Debayan Ganguly
,
Kingshuk Chatterjee
,
Sudipta Roy
Bengali Handwritten Character Classification using Transfer Learning on Deep Convolutional Neural Network.
CoRR
(2019)
Swagato Chatterjee
,
Rwik Kumar Dutta
,
Debayan Ganguly
,
Kingshuk Chatterjee
,
Sudipta Roy
Bengali Handwritten Character Classification Using Transfer Learning on Deep Convolutional Network.
IHCI
(2019)
Swagato Chatterjee
Explaining customer ratings and recommendations by combining qualitative and quantitative user generated contents.
Decis. Support Syst.
119 (2019)
Swagato Chatterjee
Modeling Loyalty Intention and Word-of-Mouth Behavior towards Fast Moving Technology Products (FMTP).
Int. J. E Serv. Mob. Appl.
8 (3) (2016)