Simon Corston-Oliver

Publication Activity (10 Years)

Years Active: 1999-2023
Publications (10 Years): 13

Top Topics

Multiprocessor Architecture

Customer Support

Speech Transcripts

Top Venues

NAACL-HLT (Industry Papers)

Publications

Md. Tahmid Rahman Laskar, Cheng Chen, Xue-Yong Fu, Mahsa Azizi, Shashi Bhushan TN, Simon Corston-Oliver
AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching. ACL (industry) (2023)
Md. Tahmid Rahman Laskar, Cheng Chen, Xue-Yong Fu, Mahsa Azizi, Shashi Bhushan TN, Simon Corston-Oliver
AI Coach Assist: An Automated Approach for Call Recommendation in Contact Centers for Agent Coaching. CoRR (2023)
Xiliang Zhu, Shayna Gardiner, David Rossouw, Tere Roldán, Simon Corston-Oliver
Punctuation Restoration in Spanish Customer Support Transcripts using Transfer Learning. CoRR (2022)
Md. Tahmid Rahman Laskar, Cheng Chen, Jonathan Johnston, Xue-Yong Fu, Shashi Bhushan TN, Simon Corston-Oliver
An Auto Encoder-based Dimensionality Reduction Technique for Efficient Entity Linking in Business Phone Conversations. SIGIR (2022)
Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shashi Bhushan TN, Simon Corston-Oliver
An Effective, Performant Named Entity Recognition System for Noisy Business Telephone Conversation Transcripts. CoRR (2022)
Elena Khasanova, Pooja Hiranandani, Shayna Gardiner, Cheng Chen, Xue-Yong Fu, Simon Corston-Oliver
Developing a Production System for Purpose of Call Detection in Business Phone Conversations. CoRR (2022)
Md. Tahmid Rahman Laskar, Cheng Chen, Aliaksandr Martsinovich, Jonathan Johnston, Xue-Yong Fu, Shashi Bhushan TN, Simon Corston-Oliver
BLINK with Elasticsearch for Efficient Entity Linking in Business Conversations. CoRR (2022)
Md. Tahmid Rahman Laskar, Cheng Chen, Aliaksandr Martsinovich, Jonathan Johnston, Xue-Yong Fu, Shashi Bhushan TN, Simon Corston-Oliver
BLINK with Elasticsearch for Efficient Entity Linking in Business Conversations. NAACL-HLT (Industry Papers) (2022)
Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shashi Bhushan TN, Simon Corston-Oliver
An Effective, Performant Named Entity Recognition System for Noisy Business Telephone Conversation Transcripts. W-NUT@COLING (2022)
Xiliang Zhu, David Rossouw, Shayna Gardiner, Simon Corston-Oliver
Extracting Similar Questions From Naturally-occurring Business Conversations. CoRR (2022)
Elena Khasanova, Pooja Hiranandani, Shayna Gardiner, Cheng Chen, Simon Corston-Oliver, Xue-Yong Fu
Developing a Production System for Purpose of Call Detection in Business Phone Conversations. NAACL-HLT (Industry Papers) (2022)
Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shashi Bhushan TN, Simon Corston-Oliver
Improving Punctuation Restoration for Speech Transcripts via External Data. CoRR (2021)
Xue-Yong Fu, Cheng Chen, Md. Tahmid Rahman Laskar, Shashi Bhushan TN, Simon Corston-Oliver
Improving Punctuation Restoration for Speech Transcripts via External Data. W-NUT (2021)
Simon Corston-Oliver, Anthony Aue, Kevin Duh, Eric K. Ringger
Multilingual Dependency Parsing using Bayes Point Machines. HLT-NAACL (2006)
Simon Corston-Oliver, Anthony Aue
Dependency Parsing with Reference to Slovene, Spanish and Swedish. CoNLL (2006)
Chris Quirk, Simon Corston-Oliver
The impact of parse quality on syntactically-informed statistical machine translation. EMNLP (2006)
Michael Gamon, Anthony Aue, Simon Corston-Oliver, Eric K. Ringger
Pulse: Mining Customer Opinions from Free Text. IDA (2005)
Raman Chandrasekar, Harr Chen, Simon Corston-Oliver, Eric Brill
Subwebs for specialized search. SIGIR (2004)
Simon Corston-Oliver, Eric K. Ringger, Michael Gamon, Richard Campbell
Integration of Email and Task Lists. CEAS (2004)
Eric K. Ringger, Michael Gamon, Robert C. Moore, David Rojas, Martine Smets, Simon Corston-Oliver
Linguistically Informed Statistical Models of Constituent Structure for Ordering in Sentence Realization. COLING (2004)
Simon Corston-Oliver, Michael Gamon
Normalizing German and English Inflectional Morphology to Improve Statistical Word Alignment. AMTA (2004)
Martine Smets, Michael Gamon, Simon Corston-Oliver, Eric K. Ringger
French Amalgam: a quick adaptation of a sentence realization system to French. EACL (2003)
Martine Smets, Michael Gamon, Simon Corston-Oliver, Eric K. Ringger
French Amalgam: A machine-learned sentence realization system. TALN (Articles longs) (2003)
Simon Corston-Oliver, Michael Gamon
Combining decision trees and transformation-based learning to correct transferred linguistic representations. MTSummit (2003)
Simon Corston-Oliver, Michael Gamon, Eric K. Ringger, Robert C. Moore
An Overview of Amalgam: A Machine-learned Generation Module. INLG (2002)
Michael Gamon, Eric K. Ringger, Simon Corston-Oliver, Robert C. Moore
Machine-learned contexts for linguistic operations in German sentence realization. ACL (2002)
Michael Gamon, Eric K. Ringger, Zhu Zhang, Robert C. Moore, Simon Corston-Oliver
Extraposition: A Case Study in German Sentence Realization. COLING (2002)
Simon Corston-Oliver, Michael Gamon, Chris Brockett
A Machine Learning Approach to the Automatic Evaluation of Machine Translation. ACL (2001)
Michael Gamon, Hisami Suzuki, Simon Corston-Oliver
Using machine learning for system-internal evaluation of transferred linguistic representations. MTSummit (2001)
Simon Corston-Oliver
Using decision trees to select the grammatical relation of a noun phrase. SIGDIAL Workshop (2000)
Simon Corston-Oliver, William B. Dolan
Less is more: Eliminating index terms from subordinate clauses. ACL (1999)