Sharron J. Lennon

Publication Activity (10 Years)

Years Active: 2015-2022
Publications (10 Years): 3

Top Topics

Discussion Groups

Content Analysis

Online Shopping

Service Quality

Top Venues

Int. J. Serv. Sci. Manag. Eng. Technol.

Telematics Informatics

Publications

Ran Huang, Minjeong Kim, Sharron J. Lennon
Trust as a second-order construct: Investigating the relationship between consumers and virtual agents. Telematics Informatics 70 (2022)
Jung-Hwan Kim, Minjeong Kim, Sharron J. Lennon
E-Service Performance of Apparel E-Retailing Websites: A Longitudinal Assessment. Int. J. Serv. Sci. Manag. Eng. Technol. 9 (1) (2018)
Jung-Hwan Kim, Sharron J. Lennon
Descriptive Content Analysis on E-Service Research. Int. J. Serv. Sci. Manag. Eng. Technol. 8 (1) (2017)
Sharron J. Lennon, Jung-Hwan Kim
Making Sense of the E-Service Quality Literature: Sampling, Undergraduates, and Replications. Int. J. Serv. Sci. Manag. Eng. Technol. 6 (1) (2015)