E-Service Performance of Apparel E-Retailing Websites: A Longitudinal Assessment.
Jung-Hwan KimMinjeong KimSharron J. LennonPublished in: Int. J. Serv. Sci. Manag. Eng. Technol. (2018)
Keyphrases
- website
- service providers
- service oriented
- service discovery
- web services
- service composition
- web pages
- customer service
- management system
- cross sectional
- mobile services
- data sets
- electronic commerce
- online services
- information systems
- heavy traffic
- internet usage
- web content
- service quality
- digital libraries
- decision making
- neural network