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Ruth Choy
Publication Activity (10 Years)
Years Active: 2020-2020
Publications (10 Years): 1
Top Topics
Customer Service
Banking Services
Consumer Behavior
Driving Forces
Top Venues
IJCNN
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Publications
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Xuejie Zhang
,
Samarth Agarwal
,
Ruth Choy
,
Kay Jan Wong
,
Lecia Lim
,
Ying Yang Lee
,
John Jianan Lu
Personalized Digital Customer Services for Consumer Banking Call Centre using Neural Networks.
IJCNN
(2020)