Purnima S. Sangle

Publication Activity (10 Years)

Years Active: 2011-2017
Publications (10 Years): 2

Top Topics

Causal Relations

Success Factors

Information Technology

Relationship Management

Top Venues

Bus. Process. Manag. J.

Int. J. Bus. Inf. Syst.

Publications

Somnath Roy, Purnima S. Sangle
AHP-based framework for prioritising critical success factors to achieve ERP implementation success. Int. J. Bus. Inf. Syst. 24 (2) (2017)
Sonal Daulatkar, Purnima S. Sangle
Proposed re-conceptualization of IT business value benefits. Bus. Process. Manag. J. 22 (3) (2016)
Sonal Daulatkar, Purnima S. Sangle
Causality in information technology business value: a review. Bus. Process. Manag. J. 21 (3) (2015)
Preety Awasthi, Purnima S. Sangle
The importance of value and context for mobile CRM services in banking. Bus. Process. Manag. J. 19 (6) (2013)
Preety Awasthi, Purnima S. Sangle
Adoption of CRM technology in multichannel environment: a review (2006-2010). Bus. Process. Manag. J. 18 (3) (2012)
Purnima S. Sangle, Preety Awasthi
Consumer's expectations from mobile CRM services: a banking context. Bus. Process. Manag. J. 17 (6) (2011)