Matteo Borghi

Publication Activity (10 Years)

Years Active: 2020-2024
Publications (10 Years): 3

Top Topics

Churn Prediction

Success Stories

Service Quality

Financial Information

Top Venues

Int. J. Prod. Res.

Int. J. Electron. Commer.

Publications

Lucio Ciabattoni, Marco Maiolatesi, Martina Mancinelli, Maria Di Tillo, Riccardo Fiandra, Nicolo Gerosa, Lorenzo Trimeloni, Matteo Borghi, Massimo Bertolotti
Explainable AI Based Approach For Broadband Customers' Churn Prediction. GEM (2024)
Marcello M. Mariani, Matteo Borghi
Artificial intelligence in service industries: customers' assessment of service production and resilient service operations. Int. J. Prod. Res. 62 (15) (2024)
Marcello M. Mariani, Matteo Borghi
Online Review Helpfulness and Firms' Financial Performance: An Empirical Study in a Service Industry. Int. J. Electron. Commer. 24 (4) (2020)