Lester W. Johnson

Publication Activity (10 Years)

Years Active: 2005-2015
Publications (10 Years): 0

Top Topics

Predictive Analytics

Internet And The World Wide Web

Cloud Computing

Top Venues

J. Cloud Comput.

Publications

Roland S. Padilla, Simon K. Milton, Lester W. Johnson
Components of service value in business-to-business Cloud Computing. J. Cloud Comput. 4 (2015)
Carmel Herington, Lester W. Johnson
The relationship-service-profit chain: conceptual framework and propositions. Int. J. Serv. Technol. Manag. 14 (2/3) (2010)
R. Susan Ellis, Lester W. Johnson, Siegfried P. Gudergan
The relationship between non-queue, pre-process waiting time and service satisfaction. Int. J. Serv. Technol. Manag. 6 (1) (2005)