​
Login / Signup
Laura Z. Luan
Publication Activity (10 Years)
Years Active: 2002-2011
Publications (10 Years): 0
</>
Publications
</>
Sangkyum Kim
,
Winnie Cheng
,
Shang Guo
,
Laura Z. Luan
,
Daniela Rosu
,
Abhijit Bose
Polygraph: System for Dynamic Reduction of False Alerts in Large-Scale IT Service Delivery Environments.
USENIX Annual Technical Conference
(2011)
Rajeev Gupta
,
K. Hima Prasad
,
Laura Z. Luan
,
Daniela Rosu
,
Christopher Ward
Multi-dimensional Knowledge Integration for Efficient Incident Management in a Services Cloud.
IEEE SCC
(2009)
Jon Lenchner
,
Daniela Rosu
,
Nicole F. Velasquez
,
Shang Guo
,
Ken Christiance
,
Don DeFelice
,
Prasad M. Deshpande
,
Krishna Kummamuru
,
Naama Kraus
,
Laura Z. Luan
,
Debapriyo Majumdar
,
Martin McLaughlin
,
Shila Ofek-Koifman
,
Deepak Padmanabhan
,
Charles Perng
,
Haggai Roitman
,
Christopher Ward
,
James Young
A service delivery platform for server management services.
IBM J. Res. Dev.
53 (6) (2009)
Patricia Marcu
,
Genady Grabarnik
,
Laura Z. Luan
,
Daniela Rosu
,
Larisa Shwartz
,
Christopher Ward
Towards an optimized model of incident ticket correlation.
Integrated Network Management
(2009)
Chunqiang Tang
,
Melissa J. Buco
,
Rong N. Chang
,
Sandhya Dwarkadas
,
Laura Z. Luan
,
Edward So
,
Christopher Ward
Low traffic overlay networks with large routing tables.
SIGMETRICS
(2005)
Melissa J. Buco
,
Rong N. Chang
,
Laura Z. Luan
,
Edward So
,
Chunqiang Tang
,
Christopher Ward
PEM: A Framework Enabling Continual Optimization of Workflow Process Executions Based upon Business Value Metrics.
IEEE SCC
(2005)
Christopher Ward
,
Melissa J. Buco
,
Rong N. Chang
,
Laura Z. Luan
,
Edward So
,
Chunqiang Tang
Fresco: A Web Services based Framework for Configuring Extensible SLA Management Systems.
ICWS
(2005)
Christopher Ward
,
Nianhua Li
,
Melissa J. Buco
,
Rong N. Chang
,
Laura Z. Luan
Integration and Exploitation of SLA Management Data using the DIRECT Metadata Management Framework.
CCCT (2)
(2004)
Melissa J. Buco
,
Rong N. Chang
,
Laura Z. Luan
,
Christopher Ward
,
Joel L. Wolf
,
Philip S. Yu
Utility computing SLA management based upon business objectives.
IBM Syst. J.
43 (1) (2004)
Melissa J. Buco
,
Rong N. Chang
,
Laura Z. Luan
,
Christopher Ward
,
Joel L. Wolf
,
Philip S. Yu
,
Tevfik Kosar
,
Syed Umair Ahmed Shah
Managing eBusiness on Demand SLA Contracts in Business Terms Using the Cross-SLA Execution Manager SAM.
ISADS
(2003)
Christopher Ward
,
Melissa J. Buco
,
Rong N. Chang
,
Laura Z. Luan
A Generic SLA Semantic Model for the Execution Management of E-business Outsourcing Contracts.
EC-Web
(2002)