Karsten Kraume

Publication Activity (10 Years)

Years Active: 2017-2021
Publications (10 Years): 4

Top Topics

Social Communities

Customer Service

Recommender Systems

Relationship Management

Top Venues

Bus. Inf. Syst. Eng.

BTW (Workshops)

Vietnam. J. Comput. Sci.

Publications

Daniel Beverungen, Joos C. A. M. Buijs, Jörg Becker, Claudio Di Ciccio, Wil M. P. van der Aalst, Christian Bartelheimer, Jan vom Brocke, Marco Comuzzi, Karsten Kraume, Henrik Leopold, Martin Matzner, Jan Mendling, Nadine Ogonek, Till Post, Manuel Resinas, Kate Revoredo, Adela del-Río-Ortega, Marcello La Rosa, Flávia Maria Santoro, Andreas Solti, Minseok Song, Armin Stein, Matthias Stierle, Verena Wolf
Seven Paradoxes of Business Process Management in a Hyper-Connected World. Bus. Inf. Syst. Eng. 63 (2) (2021)
Leschek Homann, Denis Mayr Lima Martins, Gottfried Vossen, Karsten Kraume
Enhancing Traditional Recommender Systems via Social Communities. Vietnam. J. Comput. Sci. 6 (1) (2019)
Matthias Carnein, Leschek Homann, Heike Trautmann, Gottfried Vossen, Karsten Kraume
Customer Service in Social Media: An Empirical Study of the Airline Industry. BTW (Workshops) (2017)
Matthias Carnein, Markus Heuchert, Leschek Homann, Heike Trautmann, Gottfried Vossen, Jörg Becker, Karsten Kraume
Towards Efficient and Informative Omni-Channel Customer Relationship Management. ER Workshops (2017)