Ilhème Ghalamallah

Publication Activity (10 Years)

Years Active: 2007-2014
Publications (10 Years): 0

Top Topics

Customer Service

Decision Making

Instant Messaging

Chat Conversations

Top Venues

Publications

Christophe Dany, Ilhème Ghalamallah
OWI.Chat : a semantic assistance for chat customer service agents (OWI.Chat : Assistance sémantique pour un conseiller Chat, grâce à la théorie OWI) [in French]. TALN (3) (2014)
Ilhème Ghalamallah, Aziz Grimeh, Bernard Dousset
Processing data stream by relational analysis. Monde des Util. Anal. Données 36 (2007)