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Christophe Dany
Publication Activity (10 Years)
Years Active: 2014-2014
Publications (10 Years): 0
Top Topics
Customer Service
Decision Making
Instant Messaging
Chat Conversations
Top Venues
TALN (3)
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Publications
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Christophe Dany
,
Ilhème Ghalamallah
OWI.Chat : a semantic assistance for chat customer service agents (OWI.Chat : Assistance sémantique pour un conseiller Chat, grâce à la théorie OWI) [in French].
TALN (3)
(2014)