Elena Orta

Publication Activity (10 Years)

Years Active: 2009-2024
Publications (10 Years): 9

Top Topics

Incident Management

Software Engineers

Secondary School

Evaluation Process

Top Venues

Inf. Softw. Technol.

Decis. Support Syst.

Rev. Iberoam. de Tecnol. del Aprendiz.

Publications

Alejandro Calderón, Mercedes Ruiz, Nuria Hurtado, Elena Orta, Mayte García, Nieves Gómez-Aguilar, Manuel Trinidad
Evaluation of the Perception of Use of a Serious Game to Assess the Digital Competence of Secondary School Students. Rev. Iberoam. de Tecnol. del Aprendiz. 19 (2024)
Mercedes Ruiz, Elena Orta, Javier Jesus Gutiérrez Rodriguez
A Gamification Method for Improving the Onboarding Process of Software Engineers. IT Prof. 26 (2) (2024)
Mercedes Ruiz, Elena Orta, Juan Sánchez
A simulation-based approach for decision-support in healthcare processes. Simul. Model. Pract. Theory 136 (2024)
Elena Orta, Mercedes Ruiz
Met4ITIL: A process management and simulation-based method for implementing ITIL. Comput. Stand. Interfaces 61 (2019)
Alejandro Calderón, Mercedes Ruiz, Elena Orta
Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec. SECM@ICSE (2017)
Elena Orta, Mercedes Ruiz, Alejandro Calderón, Nuria Hurtado
Gamification for Improving IT Service Incident Management. SPICE (2017)
Nuria Hurtado, Mercedes Ruiz, Cristina Capitas, Elena Orta
Applying Agent-Based Simulation to the Improvement of Agile Software Management. SPICE (2017)
Elena Orta, Mercedes Ruiz
A Simulation and Gamification Approach for IT Service Management Improvement. SPICE (2016)
Nuria Hurtado, Mercedes Ruiz, Elena Orta, Jesús Torres
Using simulation to aid decision making in managing the usability evaluation process. Inf. Softw. Technol. 57 (2015)
Elena Orta, Mercedes Ruiz, Nuria Hurtado, David Gawn
Decision-making in IT service management: a simulation based approach. Decis. Support Syst. 66 (2014)
Elena Orta, Mercedes Ruiz, Miguel Toro
A System Dynamics Approach to Web Service Capacity Management. ECOWS (2009)
Elena Orta, Mercedes Ruiz, Miguel Toro
Analyzing Strategic Business Rules through Simulation Modeling. I3E (2009)
Elena Orta, Mercedes Ruiz, Miguel Toro
Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el Cumplimiento de los SLAs utilizando Simulación. JISBD (2009)