Daniel Schloß

Publication Activity (10 Years)

Years Active: 2022-2023
Publications (10 Years): 3

Top Topics

Customer Service

Top Venues

Wirtschaftsinformatik

Publications

Daniel Schloß, Juan D. G. Espitia, Ulrich Gnewuch
Designing a Conversation Mining System for Customer Service Chatbots. ECIS (2023)
Daniel Schloß, Ulrich Gnewuch, Alexander Maedche
Towards Designing a NLU Model Improvement System for Customer Service Chatbots. Wirtschaftsinformatik (2023)
Daniel Schloß, Ulrich Gnewuch, Alexander Maedche
Towards Designing a Conversation Mining System for Customer Service Chatbots. ICIS (2022)