Chin Eang Ong

Publication Activity (10 Years)

Years Active: 2009-2019
Publications (10 Years): 7

Top Topics

Purchase Intention

Internet Shopping

Consumer Behavior

Top Venues

Bled eConference

Publications

Osemwonyemwen Oshodin, Alemayehu Molla, Stan Karanasios, Chin Eang Ong
How do FinTech Start-ups Develop Capabilities? Towards a FinTech Capability Model. PACIS (2019)
Chin Eang Ong, David Teh
A Study of Customer Resolution Management: the Influence of Effective Complaint-Handling Procedures on Consumer Decisions to shop Online. ECIS (2019)
Phoommhiphat Mingmalairaks, Chin Eang Ong
The Influence of Complaint-Handling Procedures on Consumer Decisions to Shop Online. AMCIS (2017)
Osemwonyemwen Oshodin, Alemayehu Molla, Stan Karanasios, Chin Eang Ong
Is FinTech a Disruption or a New Eco-system? An Exploratory Investigation of Banks' Response to Fintech in Australia. ACIS (2017)
Osemwonyemwen Oshodin, Alemayehu Molla, Chin Eang Ong
An Information Systems Perspective on Digital Currencies: A Systematic Literature Review. ACIS (2016)
Chin Eang Ong, Caroline Chan
The Influence of Merchant Reputation on Consumer Decisions to Shop Online. AMCIS (2016)
Chin Eang Ong, David Teh
Redress procedures expected by consumers during a business-to-consumer e-commerce dispute. Electron. Commer. Res. Appl. 17 (2016)
Chin Eang Ong
The Types of Redress Procedures in Business-To-Consumer (B2C) E-Commerce. AMCIS (2015)
Chin Eang Ong, Caroline Chan
How Complaint Handling Procedures Influence Consumer Decisions to Shop Online? Bled eConference (2014)
Chin Eang Ong
The Role of Redress in Consumer Online Purchasing. Bled eConference (2013)
Chin Eang Ong, Pradip Sarkar, Caroline Chan
The Role of Redress in B2C E-Business: An Exploratory Study of Consumer Perceptions. Bled eConference (2011)
Chin Eang Ong, Mohini Singh
The Role of Redress in B2C E-Business. Bled eConference (2009)