Ben Shaw

Publication Activity (10 Years)

Years Active: 2009-2016
Publications (10 Years): 1

Top Topics

Social Bookmarking

Information Society

User Experience

Service Management

Top Venues

SRII Global Conference

Publications

Andrea Wong, Eric Tran, Joe Jung, Ben Shaw, Marina Espinoza, Beverly Sihsobhon, Melissa Lindquist, Samuel Breese, Matthew Peveler, Barbara Cutler
User Experience and Feedback on the RPI Homework Submission Server (Abstract Only). SIGCSE (2016)
Harald Psaier, Heiko Ludwig, Laura C. Anderson, Ben Shaw
Identifying and Managing Variation Scope in Service Management. ICWS (2012)
Rama Akkiraju, Toby Lehman, Neil H. Boyette, Haijing Fang, Mario Lichtsinn, Ben Shaw
On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects. SRII Global Conference (2012)
Susan U. Stucky, Melissa Cefkin, Yolanda A. Rankin, Ben Shaw, Jakita Owensby Thomas
Dynamics of value co-creation in complex IT service engagements. Inf. Syst. E Bus. Manag. 9 (2) (2011)
Susan U. Stucky, Melissa Cefkin, Yolanda A. Rankin, Ben Shaw, Jakita Owensby Thomas
Business Value in Complex IT Service Engagements: Realization is Governed by Patterns of Interaction. HICSS (2010)
Wendy Ark, Ben Shaw, Ana Lelescu, Susan U. Stucky
Data mining the cross-cultural communication gap. IWIC (2009)