On the Role of Analytics in Estimating the Cost of Delivering Complex Information Technology (IT) Outsourcing Services Projects.
Rama AkkirajuToby LehmanNeil H. BoyetteHaijing FangMario LichtsinnBen ShawPublished in: SRII Global Conference (2012)
Keyphrases
- information technology
- service providers
- information systems
- information society
- highly dynamic
- web services
- case study
- business analytics
- service oriented
- software development
- context aware
- learning analytics
- researchers and practitioners
- high level
- decision making
- data mining
- software engineering
- supply chain
- business intelligence
- complex systems
- social media
- private sector