Andy C. L. Yeung

Publication Activity (10 Years)

Years Active: 2004-2024
Publications (10 Years): 6

Top Topics

Social Commerce

Predictive Modeling

Business Intelligence Systems

Internet Enabled

Top Venues

Ind. Manag. Data Syst.

Manuf. Serv. Oper. Manag.

IEEE Trans. Engineering Management

Int. J. Prod. Res.

Publications

Linlin Liu, Peter K. C. Lee, Andy C. L. Yeung, T. C. E. Cheng, Tienan Wang
An Empirical Study on Digitalization's Impact on Operational Efficiency and the Moderating Role of Multiple Uncertainties. IEEE Trans. Engineering Management 71 (2024)
Rachel W. Y. Yee, Thomas Y. Choi, Andy C. L. Yeung, T. C. E. Cheng
High-contact services of the transient and high-uncertainty type: managing customer experience. Ind. Manag. Data Syst. 122 (3) (2022)
L. M. Daphne Yiu, Andy C. L. Yeung, T. C. Edwin Cheng
The impact of business intelligence systems on profitability and risks of firms. Int. J. Prod. Res. 59 (13) (2021)
L. M. Daphne Yiu, Andy C. L. Yeung, Abe P. L. Jong
Business intelligence systems and operational capability: an empirical analysis of high-tech sectors. Ind. Manag. Data Syst. 120 (6) (2020)
Hugo K. S. Lam, Andy C. L. Yeung, Chris K. Y. Lo, T. C. E. Cheng
Should firms invest in social commerce? An integrative perspective. Inf. Manag. 56 (8) (2019)
Chris K. Y. Lo, Christopher S. Tang, Yi Zhou, Andy C. L. Yeung, Di Fan
Environmental Incidents and the Market Value of Firms: An Empirical Investigation in the Chinese Context. Manuf. Serv. Oper. Manag. 20 (3) (2018)
Rachel W. Y. Yee, Andy C. L. Yeung, T. C. Edwin Cheng, Peter K. C. Lee
Market competitiveness and quality performance in high-contact service industries. Ind. Manag. Data Syst. 113 (4) (2013)
Andy C. L. Yeung, Chris K. Y. Lo, T. C. E. Cheng
Behind the Iron Cage: An Institutional Perspective on ISO 9000 Adoption and CEO Compensation. Organ. Sci. 22 (6) (2011)
T. C. Edwin Cheng, L. C. F. Lai, Andy C. L. Yeung
The Driving Forces of Customer Loyalty: A Study of Internet Service Providers in Hong Kong. Int. J. E Bus. Res. 4 (4) (2008)
T. C. Edwin Cheng, David Y. C. Lam, Andy C. L. Yeung
Adoption of internet banking: An empirical study in Hong Kong. Decis. Support Syst. 42 (3) (2006)
Andy C. L. Yeung, T. C. E. Cheng, Ling-Yau Chan
From customer orientation to customer satisfaction: the gap between theory and practice. IEEE Trans. Engineering Management 51 (1) (2004)