A case study of post-deployment user feedback triage.
Amy J. KoMichael Jongseon LeeValentina FerrariSteven IpCharlie TranPublished in: CHASE (2011)
Keyphrases
- user feedback
- user interaction
- relevance feedback
- user preferences
- recommender systems
- user profiles
- feedback information
- user involvement
- implicit feedback
- personalized recommendation
- user actions
- relevant documents
- amazon mechanical turk
- data sets
- relevance judgments
- information retrieval
- interactive retrieval
- learning to rank
- text analysis
- retrieval process
- digital libraries
- metadata
- data mining