Improving organizational decision support: Detection of outliers and sales prediction for a pharmaceutical distribution company.
Augusto RibeiroIsabel SerucaNatércia DurãoPublished in: CENTERIS/ProjMAN/HCist (2017)
Keyphrases
- decision support
- prediction accuracy
- decision making
- decision support system
- prediction model
- knowledge management
- automatic detection
- data warehouse
- detection rate
- data warehousing
- information systems
- detection method
- detection algorithm
- information technology
- decision makers
- detecting outliers
- business intelligence
- customer service
- prediction error
- outlier detection
- object detection
- probability distribution
- case study
- false alarms
- novelty detection
- dynamic pricing
- organizational structure
- extreme values
- customer support