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It's What's Inside that Counts: The Role of Social and Psychological Capital in Compensation for Offshore BPO Professionals.
Violet Ho
Jonathan Whitaker
Sunil Mithas
Prasanto K. Roy
Published in:
ICIS (2012)
Keyphrases
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social capital
human capital
socio cultural
knowledge sharing
information technology
social roles
computer science
information systems
business process
social interaction
information flow
social context
social networks
social psychology
neural network
artificial intelligence
technological solutions