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Customer Churn Prediction with Feature Embedded Convolutional Neural Network: An Empirical Study in the Internet Funds Industry.
Chongren Wang
Dongmei Han
Weiguo Fan
Qigang Liu
Published in:
Int. J. Comput. Intell. Appl. (2019)
Keyphrases
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customer churn
convolutional neural network
prediction model
churn prediction
prediction accuracy
face detection
neural network
feature vectors
email
real world
customer relationship management
data mining
information technology
classification accuracy
feature set
random forest