Measurement of online review helpfulness: a formative measure development and validation.
Rachita KashyapAnkit KesharwaniAbhilash PonnamPublished in: Electron. Commer. Res. (2023)
Keyphrases
- online reviews
- online learning
- sentiment analysis
- formative evaluation
- distance measure
- case study
- software engineering
- knowledge based systems
- design process
- real time
- information theory
- rapid development
- evaluation measures
- learning algorithm
- online education
- product reviews
- current status
- sentiment classification
- st century
- information processing
- digital libraries
- learning process