Total quality management practices in manufacturing and service industries: a comparative study.
Faisal TalibZillur RahmanPublished in: Int. J. Adv. Oper. Manag. (2012)
Keyphrases
- total quality management
- manufacturing companies
- information systems
- systems development
- information technology
- case study
- service providers
- quality control
- web services
- management system
- comparative study
- manufacturing industry
- service oriented
- service composition
- service discovery
- mobile services
- manufacturing environment
- neural network
- competitive environment
- decision making
- heavy traffic
- end users